Maintenance Windows
Maintenance windows let you schedule planned downtime and display it on your status page so users know what to expect.
Creating a maintenance window
- Open the Status Page Designer for the page you want to add maintenance to.
- In the Settings tab, scroll to Maintenance Windows.
- Click Add Maintenance Window.
- Fill in the details and click Save.
Maintenance statuses
| Status | Meaning |
|---|---|
| Scheduled | Planned for the future. Displayed in the "Upcoming" section. |
| In Progress | Currently active. Components show "Under Maintenance". |
| Completed | Finished successfully. Moves to the history section. |
| Cancelled | Cancelled before or during the window. |
Configuration
| Field | Description |
|---|---|
| Title | Name of the maintenance (e.g., "Database upgrade"). |
| Description | Details about what's happening and expected impact. |
| Scheduled Start | When the maintenance is planned to begin (UTC). |
| Scheduled End | When it's expected to finish (UTC). |
| Affected Components | Which components on your status page are impacted. |
How it appears on your status page
- Upcoming maintenance is shown at the top of the page before it starts.
- In Progress maintenance sets affected components to "Under Maintenance" status automatically.
- Completed maintenance moves to the history section.
- Subscribers receive email notifications when maintenance starts and ends (Pro/Enterprise).
Starting and ending maintenance
- Start manually — click Start Now on a scheduled window to begin early.
- End manually — click Complete when finished.
- Cancel — click Cancel if plans change.
Actual start and end times are tracked separately from scheduled times, so you can see when the window really began and ended.
During maintenance
While a maintenance window is in progress:
- Affected components display as "Under Maintenance".
- Monitor checks continue running but do not create new incidents for those components.
- Users see the maintenance notice on your status page.
Notifications
Subscribers who have opted into maintenance updates receive emails when:
- A maintenance window starts.
- A maintenance window is completed.
- A maintenance window is cancelled (if already in progress).