Plans & Billing
isthisthing.online offers four plans: Free, Starter, Pro, and Enterprise. Each plan includes a different set of limits and features.
Plan comparison
| Feature | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Monitors | 5 | 15 | 50 | Unlimited |
| Team seats | 1 | 3 | 10 | Unlimited |
| Status pages | 1 | 3 | 10 | Unlimited |
| Check interval (min) | 3 min | 1 min | 30 sec | 15 sec |
| Monitor types | HTTP, Ping, TCP | All types | All types | All types |
| Database monitoring | ✗ | ✓ | ✓ | ✓ |
| Status page themes | Dark only | All 7 themes | All 7 themes | All 7 themes |
| Custom domain | ✗ | ✗ | ✓ | ✓ |
| Email subscriber button | ✗ | ✗ | ✓ | ✓ |
| Integrations (Slack, etc) | ✗ | ✓ | ✓ | ✓ |
| Auto incident detection | ✗ | ✓ | ✓ | ✓ |
| AI features | ✗ | ✗ | ✓ | ✓ |
| Priority support | ✗ | ✗ | ✗ | ✓ |
Billing cycles
Choose between monthly or yearly billing. Yearly billing saves you 20% compared to monthly.
Upgrading your plan
- Go to Billing in the sidebar.
- Review your current plan and usage.
- Click Upgrade on the plan you want.
- For paid plans, you'll be redirected to a secure checkout page.
- Complete payment — your plan takes effect immediately.
Upgrades are instant. You get access to the new limits and features right away.
Downgrading your plan
- Go to Billing.
- Click Downgrade on a lower plan.
- Confirm the change.
Downgrades take effect at the end of the current billing period. You keep your current plan's features until then.
If you downgrade below your current usage (e.g., you have 20 monitors but downgrade to Free which allows 5), existing resources remain but you won't be able to create new ones until you're within limits.
Cancelling your subscription
- Go to Billing.
- Click Cancel Subscription.
- Choose:
- Cancel at period end — your plan stays active until the current period ends.
- Cancel immediately — downgrades to Free right away.
After cancellation, your workspace stays open on the Free plan. Your data is preserved.
Workspace usage
The Billing page shows your current usage against plan limits:
- Monitors — how many monitors you have vs. your plan limit.
- Status pages — how many status pages you have vs. your plan limit.
- Team seats — how many members (including pending invitations) vs. your plan limit.
A progress bar turns yellow when you're approaching a limit, and red when you've hit it.
Billing email
Update your billing contact email anytime from the Billing page. Invoices and payment receipts are sent to this address.
Mobile subscriptions
Starter, Pro and Enterprise can also be purchased from the mobile app (iOS / Android) using in-app purchases. Mobile subscriptions are managed through RevenueCat and are attached to a Workspace, just like web subscriptions. One workspace can only have one active paid subscription across all channels.
- Purchases and renewals are handled by the App Store / Play Store.
- You can upgrade, downgrade, or change your mobile plan at any time from the mobile Billing screen or from the upgrade screen shown when a plan limit is hit (for example, a check interval your current plan doesn't support). Plan changes are processed by the store with prorated pricing and the new plan is applied to the Workspace immediately after the purchase is confirmed.
- Cancelling a mobile subscription is done in your device's store settings.
- Use Restore purchases in the mobile app after reinstalling. A subscription is kept with the account that originally purchased it, so restore only works when you're signed in with that same account — if the subscription belongs to another account, sign in with that account.
- If a Workspace has an active web (Polar) subscription, it cannot be changed from the mobile app — use the web Billing page instead.
Enterprise plans
Enterprise customers get custom limits, priority support, a dedicated account manager, and custom SLAs. Enterprise can be purchased self-serve from the mobile app (see Mobile subscriptions) or by contacting our sales team through the Billing page to discuss your needs.