Team & Roles

Your workspace comes with a role-based access control system. Each member gets a specific role that determines what they can see and do.

Roles overview

Role	Permissions
Owner	Full control. Manage billing, delete workspace, transfer ownership.
Admin	Manage members, monitors, status pages, integrations, and settings.
Member	Create and manage monitors, incidents, and status pages.
Viewer	Read-only access to dashboard, incidents, and status pages.

Inviting team members

1. Navigate to Team in the sidebar.
2. Click Invite Member.
3. Enter the email address and select a role.
4. Click Send Invitation.

The invitee receives an email with a link to accept or reject. Invitations expire after 7 days.

Managing invitations

On the Team page, the Pending tab shows all outstanding invitations. You can:

• Resend — sends the invitation email again (24-hour cooldown between resends).
• Revoke — cancels the invitation and frees the seat.

Accepting an invitation

When you receive an invitation:

1. Open the invitation email.
2. Click Accept Invitation.
3. If you already have an account, you join the workspace immediately. Otherwise, you'll be prompted to create one first.

To reject, click the Reject link in the email. The inviter will be notified.

Changing a member's role

Admins and Owners can change roles for other members:

1. Go to Team.
2. Find the member in the list.
3. Click the role badge and select a new role.
4. The member receives an email notification about the change.

Note: The Owner role cannot be assigned through the UI — it can only be transferred.

Removing a member

1. Go to Team.
2. Click the ... menu next to the member.
3. Select Remove from workspace.
4. Confirm. The removed member gets an email notification.

Leaving a workspace

Any member (except the Owner) can leave a workspace:

1. Go to Team.
2. Click Leave Workspace.
3. Confirm.

Transferring ownership

Only the current Owner can transfer ownership:

1. Go to Team.
2. Click Transfer Ownership next to the desired member.
3. Confirm the transfer.

After transfer, the original Owner becomes an Admin. This action cannot be undone by the previous owner.

Workspace lock

If your member count (including pending invitations) exceeds your plan limit, the workspace becomes locked. While locked:

• You cannot invite new members.
• You cannot create new monitors or status pages.

To unlock: remove members, revoke pending invitations, or upgrade your plan.

Plan	Max seats
Free	1
Starter	3
Pro	10
Enterprise	Unlimited

See also

• Workspaces
• Plans & Billing
• Account Setup
• Getting Started